Wholesale Terms
HOW TO ORDER:
Please fill out and submit our wholesale application:
https://www.jotform.com/form/
You can order through our online shop using your custom coupon code which we will email you to place your order and pay online. If you prefer to send us a list of SKUs and order quantities, that works too! We can build a shopping cart from your list and send you a link for you to finish the order.
STOCK:
All inventory availability is subject to change without notice. If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
WHOLESALE PRICING:
All prices are listed in US dollars. Prices are subject to change without notice. All orders must be paid in full before shipping.
MINIMUM ORDERS:
A minimum order of $150 is required on all orders. There is a 5 pc minimum on styles. All orders must be paid in full prior to shipping.
CHANGES TO ORDERS:
Our warehouse prides itself on speedy packaging and shipping of orders, and they're working 6 days a week. Because of this any changes or cancellation to orders must be emailed to mike@vagabondheart.co within 6 hours. No cancellations or changes after shipment.
METHOD OF PAYMENT:
Payments through Shopify, Paypal and e-transfer are all accepted forms of payment.
DELIVERY & SHIPPING:
All orders will generally ship within 1-2 business days. All orders ship from Cleveland, OH. We reserve the right to use our discretion as to the carrier to be used on any shipment.
DAMAGES / DEFECTS:
Inspect all shipments immediately upon arrival. Please contact Vagabond Heart by email (mike@vagabondheart.co) within 5 days of receipt of damaged or defective shipments. No returns are accepted without a Return Authorization (RA) number. Returned merchandise will be replaced with new merchandise or will be issued as a credit towards your next order. No refunds will be issued.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
CONSIGNMENT:
At this time, we are not able to do consignment.