HOW TO ORDER:
Please fill out and submit our wholesale application:
You can order through our online shop using your custom coupon code which we will email you to place your order and pay online. If you prefer to send us a list of SKUs and order quantities, that works too! We can build a shopping cart from your list and send you a link for you to finish the order.
All inventory availability is subject to change without notice. If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
All prices are listed in US dollars. Prices are subject to change without notice. All orders must be paid in full before shipping.
A minimum order of $250 is required on all orders. There are no minimums on styles (mix and match away!). All orders must be paid in full prior to shipping.
CHANGES TO ORDERS:
Our warehouse prides itself on speedy packaging and shipping of orders, and they're working 6 days a week. Because of this any changes or cancellation to orders must be emailed to email@example.com within 6 hours. No cancellations or changes after shipment.
METHOD OF PAYMENT:
Payments through Shopify, Paypal and e-transfer are all accepted forms of payment.
DELIVERY & SHIPPING:
All orders will generally ship within 1-2 business days. All orders ship from Cleveland, OH. We reserve the right to use our discretion as to the carrier to be used on any shipment.
DAMAGES / DEFECTS:
Inspect all shipments immediately upon arrival. Please contact Vagabond Heart by email (firstname.lastname@example.org) within 5 days of receipt of damaged or defective shipments. No returns are accepted without a Return Authorization (RA) number. Returned merchandise will be replaced with new merchandise or will be issued as a credit towards your next order. No refunds will be issued.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.